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History: FDI Home : Faculty Support : Computer Help, Services, and Resources
   
  Computer Help, Services, and Resources
   
 





 


General Computer Troubleshooting

Online Help
• All Computing at Virginia Tech - computing.vt.edu
• Database of VT Help Questions - answers.vt.edu
 
Phone Help
• Computing Center Phone: 231-HELP - 4-help
Apple Computer Help
Contact VT Apple Reps: Erika Daly epdaly@vt.edu or Ryan Harne rharne@vt.edu

General Computer Troubleshooting | FDI Software Support | University Hardware Help and Resources |
University Software help and Resources
| University Support Services
| External Support Services


FDI Software Support

APPLICATION
Campus Support
Off-Campus Support
Mac OS
Adobe and Macromedia Products:
Acrobat, Illustrator and Freehand, Dreamweaver, PhotoShop, Flash (limited support @ nmc)
Blackboard
Digital Audio:
Audacity, GarageBand, Logic Pro, Bias Peak
Director No Support
FTP and Webdav:
Fetch, WS_FTP, WebDrive
Microsoft Office:
Word, PowerPoint, Excel, Access
Firefox, Internet Explorer, Safari
iTunes:
iTunes, Podcasting
Operating Systems:
Windows XP and Vista, Mac OS X
Qualcomm Eudora
Quicktime Movie Player
Real Networks Real Producer Plus G2
  • No Support
Second Life
Video:
Final Cut Pro, iMovie, iDVD



University Hardware Help and Resources


  • Computing Center (in Corporate Research Center)
  • Classroom Teaching Stations (CATS Classroom Support - part of Registar's Office, in 248 Burruss Hall, call Julie Jones at: 1-6888 or fax: 1-5527 to inquire about room assignments)




  • University Software Help and Resources


  • New Media Center Software Consultations (contact newmedia@vt.edu)
  • Software Purchasing (Computing Center lists software w/VT site licenses)
  • Information Technology Security Web Page



  • University Support Services

  • FDI Production Support in New Media Center
  • FDI Peer Mentoring - one-on-one mentoring
  • Digital Imaging - High-end imaging support
  • Video Broadcast Services - High-end video services w/fees




  • External Support Resources


  • Mac OS X Support v10.4 Tiger
  • Mac OS X Support v10.5 Leopard
  • Apple OS Manuals
  • Blackboard VT CourseInfo Site
  • Apple Support
  • Director Online Resource Site
  • Netforum support contact administrator: jeshua@www2.cyber.vt.edu
  • Fetch Reference
  • Dell Support
  • Gateway eSupport
  • Sony eSupport
  • IBM Support
  • Microsoft Software Support
  • Windows 2000, XP, Vista
  • Windows XP Tips
  • Apple Software
  • Adobe Software
  • Qualcomm Eudora Online Support Site
  • RealProducer G2 FAQ Page



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